--- title: Conflict & Communication Coaching London | We Are Delphi description: Conflict and communication coaching in London and online. Practical support for difficult conversations, workplace conflict, and assertiveness, from an ex-diplomat and trained therapist. Book a free intro call. image: https://wearedelphi.co/hubfs/Delphi%20Logo.png --- [![We Are Delphi](https://wearedelphi.co/hubfs/delphi-logo.png)](https://wearedelphi.co) - [Services](https://wearedelphi.co/services) Public Speaking [An Actor's Guide to Public Speaking](https://wearedelphi.co/coaching/an-actors-guide-to-public-speaking) [The Art of Storytelling](https://wearedelphi.co/coaching-the-art-of-storytelling) [Leadership Storytelling](https://wearedelphi.co/leadership-storytelling) Career [Career Change](https://wearedelphi.co/coaching/career-contentment) [Momentum Career Course](https://wearedelphi.co/coaching/momentum-career-course) [Interview Coaching](https://wearedelphi.co/coaching/interviews) Communication [Conflict & Communication](https://wearedelphi.co/coaching/conflict-and-communication) Emotional Support [Therapy](https://wearedelphi.co/therapy) [Career Counselling](https://wearedelphi.co/coaching/career-counselling) Confidence [Confidence for Women](https://wearedelphi.co/coaching/confidence-for-women) [Imposter Syndrome 101](https://wearedelphi.co/coaching/imposter-syndrome-101-confidence) Creative [Producing Theatre](https://wearedelphi.co/consultant/producing-theatre) - About Us [Meet the Coaches](https://wearedelphi.co/about-us) [Meet the Therapists](https://wearedelphi.co/meet-the-therapists) - [Blog](https://wearedelphi.co/blog) [Book a Complimentary Intro Call](https://meet.boomerangapp.com/bex.wearedelphi.co) Services› [Public Speaking: Actor's Guide](https://wearedelphi.co/coaching/an-actors-guide-to-public-speaking) [Public Speaking: Art of Storytelling](https://wearedelphi.co/coaching-the-art-of-storytelling) [Career: Career Change](https://wearedelphi.co/coaching/career-contentment) [Career: Momentum Career Course](https://wearedelphi.co/coaching/momentum-career-course) [Career: Interview Coaching](https://wearedelphi.co/coaching/interviews) [Communication: Conflict & Communication](https://wearedelphi.co/coaching/conflict-and-communication) [Emotional Support: Therapy](https://wearedelphi.co/therapy) [Emotional Support: Career Counselling](https://wearedelphi.co/coaching/career-counselling) [Confidence: Confidence for Women](https://wearedelphi.co/coaching/confidence-for-women) [Confidence: Imposter Syndrome 101](https://wearedelphi.co/coaching/imposter-syndrome-101-confidence) [Creative: Producing Theatre](https://wearedelphi.co/consultant/producing-theatre) About Us› [Meet the Coaches](https://wearedelphi.co/about-us) [Meet the Therapists](https://wearedelphi.co/meet-the-therapists) [Blog](https://wearedelphi.co/blog) [Book a Complimentary Intro Call](https://meet.boomerangapp.com/bex.wearedelphi.co) Conflict & Communication Coach · London & Online # Conflict & Communication *Coaching.* Conflict and communication coaching helps you handle difficult conversations, navigate disagreement without shutting down or escalating, resolve conflict in your relationships, and communicate with real confidence, at work, at home, or with yourself. This 12-session programme with Rebecca, an ex-diplomat and trained therapist, gives you concrete tools for the conversations you've been avoiding. - Understand why connection feels so difficult even when you want it - Develop your emotional intelligence and social confidence - Navigate conflict without shutting down or escalating - Build the vulnerability to let people in without losing yourself - Communicate in a way that is heard, understood and respected [Book a Free Intro Call](https://meet.boomerangapp.com/bex.wearedelphi.co) 400+ Clients helped 3,500+ Sessions delivered ★★★★★ 108 reviews ![Rebecca, Communication Coach at We Are Delphi](https://wearedelphi.co/hubfs/Selfie%20resize.webp) ★★★★★ **5.0 Rating** Google & Bark Reviews Oxford University Graduate Ex-British Diplomat IFS and EMDR Trained Therapist Nearly Two Decades in Communication ICF-Certified Coach Is This For You? ### Who this is for. *And who it isn't.* ### This is for you if - You feel chronically disconnected, in a relationship, at work, or in your own skin - You want to build real communication skill, not just get through one hard conversation - You're ready for a 12-session programme, not a single quick fix ### This isn't for you if - You need urgent mediation for an active crisis right now, that needs immediate intervention, not a structured programme - You're looking for a one-off session rather than an ongoing skill-building commitment You might also be looking for: [Work Counselling](https://wearedelphi.co/coaching/career-counselling)  ·  [Therapy](https://wearedelphi.co/therapy) Does this feel familiar? ## Struggling with difficult conversations *at work or at home?* These are things Rebecca hears from almost every client who comes to her for conflict and communication coaching. They are far more common than most people realise. "I find it hard to be emotionally vulnerable, even when I really want to be." On the distance between intention and expression "Even when things are going well, there is an emptiness I cannot explain." On feeling disconnected despite appearances "I want to make deep connections but conversations feel intimidating." On social anxiety and the longing for belonging "When someone asks me what I am feeling, I freeze completely." On emotional literacy under pressure "I want to face my emotions head on but I get overwhelmed and shut down." On avoidance and the cost of not engaging "I struggle to hold my ground in conflict without either backing down or going too far." On navigating disagreement without losing the relationship > "If we want to go far, we go together. But getting there requires learning how to actually let people in." BEX · Founder, We Are Delphi ### Connection is not something you either have or you do not. It is a set of skills. Emotional literacy, or what's often called emotional intelligence (EQ or EQI). The ability to tolerate vulnerability. The ability to compromise in a relationship without losing yourself. The ability to notice what your body language is already saying, and bring the nonverbal to verbal, in your relationships at home or at work. An understanding of how you learned to protect yourself, and how those protections are now keeping people out. Rebecca brings together two decades of professional communication experience with the depth of therapeutic training to help you understand your patterns and change them from the inside. [Talk to Rebecca](https://meet.boomerangapp.com/bex.wearedelphi.co) ![Rebecca, Communication Coach and Founder of We Are Delphi](https://wearedelphi.co/hubfs/Selfie%20resize.webp) "Communication has been my trade for nearly two decades. This programme is the best of everything I have learned." How It Works ## Assertiveness and communication skills *can be learned.* Conflict and communication coaching with Rebecca draws on nearly two decades of professional communication experience, as an ex-British diplomat, Oxford graduate, and trained IFS and EMDR therapist. I've lived in six countries and worked across law, banking, politics, tech, the charity and public sectors, building verbal and non-verbal communication skill in some of the highest-stakes rooms there are. I have helped hundreds of people over thousands of hours connect more deeply with their partners, their colleagues, and most importantly themselves. In an era of globalisation, remote work, and automation, genuine human connection has never mattered more. I built this programme to give you the tools to create it. 🎓 ##### Oxford University Graduate, neuroscience background 🌍 ##### Ex-British Diplomat Six countries, cross-cultural communication at the highest levels 🧠 ##### IFS and EMDR Trained Therapist Therapeutic tools for emotional literacy and inner work 💻 ##### All sessions online via Zoom Written notes and follow-ups after every session [Book a Free Intro Call with Rebecca](https://meet.boomerangapp.com/bex.wearedelphi.co) The Programme ## Twelve sessions to master *difficult conversations.* Each session is 50 to 90 minutes, whether you're working through workplace conflict resolution or conversations closer to home. Every session is structured around an objective, clear outcomes, practical actions, and the underpinning psychological or neuroscience model. You leave every session better equipped than when you arrived. 1 Orientation and Outcomes - Clarify why you are here and what you want to achieve - Explore resistance and hesitation to coaching, surfacing unconscious beliefs - Structured goal-setting to set precise outcomes measured throughout - Daily confidence journaling and baseline self-assessment 2 Free Expression and Cognitive Awareness - First five-minute freestyle speaking exercise, recorded. Focus on noticing what happens under pressure, not on performance - Real-time reflection on thoughts and patterns - Five whys exercise to surface underlying beliefs - Introduction to cognitive reframing from Cognitive Behavioural Coaching 3 Spotlight Work and Core Beliefs - Freestyle speaking under simulated spotlight conditions with camera and imagined audience - Identify core beliefs around judgment, competence and value - Narrative-building: how you describe yourself and your contribution - Somatic exercise: stillness and expanded posture to anchor presence 4 Meetings and Hierarchy Dynamics - Explore your natural risk strategies in meetings: fight, flight, freeze, appease - Transactional Analysis: identifying when you shift into Parent, Adult, or Child roles at work - Practice intervention: holding your ground when interrupted - Re-authoring exercise: rewriting your role in workplace hierarchies 5 Inclusive Communication and Power Distance - Hofstede's power distance theory: how you defer, dominate or disengage - Practice chairing an inclusive conversation and bringing different voices in - Video review to identify moments of overcompensation or retreat - Grounded breathing to stay present during tension 6 Younger Parts and Inner Dialogue - Internal Family Systems work: identifying younger parts that show up in self-doubt - Integration of those parts into the adult self - Speaking exercise: addressing an imagined audience from your adult state - Real-world comfort zone push: saying what you normally hold back 7 Confidence Through Movement and Gravitas - Somatic exploration: how movement, pace and posture shift confidence - Record and review a short presentation experimenting with pacing and stillness - Gravitas: what makes others take you seriously - Self-observation task: mapping moments you shrank back or stood tall 8 Integration of Beliefs and Practice - Review narrative shifts since session one - Extended 10-minute speaking exercise with immediate playback and analysis - Explore assumptions still held about yourself and others - Separating fact from story in workplace and personal interactions 9 Deep Core Work and Workplace Roles - Focused exploration of one core limiting belief from previous sessions - Parts work, cognitive reframing, or Transactional Analysis depending on what is needed - Map adult, parent and child dynamics with key figures at work - Speaking practice: embodying the Adult voice in response to critical or demanding dynamics 10 Audit Review and Targeted Interventions - Review the Communication Audit completed before the programme - Compare audit findings with recordings from across the sessions - Identify your top two or three communication patterns to shift - Targeted drills and a knowledge-building assignment 11 Gravitas and Refinement - Detailed breakdown of intonation, pacing and presence in both in-person and online formats - Video playback to refine strengths and remove weak habits - Two new communication interventions: tactical pausing and framing language for influence - Apply one intervention in a real work scenario before the final session 12 Action Plan and Sustained Growth - Review recordings and progress since session one - Consolidate your new communication identity - Draft your final action plan: a personalised toolkit of daily, weekly and situational strategies - Accountability structures for beyond the programme What You Will Leave With ## Not just better conversations. *A better relationship with yourself.* These are the outcomes clients leave with after completing the 12-session programme with Rebecca. 🤝 How to genuinely connect with yourself and build stronger relationships with the people around you. 🧭 A better understanding of your patterns in relationships and where they come from. 👂 How to listen more actively so people feel truly heard, not just responded to. 💬 The ability to communicate with vulnerability without losing your footing. ⚡ Tools to navigate difficult conversations and interpersonal conflict without shutting down or escalating. 🛡️ Emotional resilience and the ability to assert yourself in the moments you need it most. 🎯 Greater ability to understand and work through loneliness and disconnection. 🌱 A personalised communication toolkit you can use long after the sessions end. What People Say ## Five stars. *Here are some of them.* Real reviews from real clients on Google and Bark. Unedited. ★★★★★ 5.0 · 108 reviews ★★★★★ > "If you need a coach, I highly recommend Rebecca. She has been so wonderful and extremely helpful since the first moment that we started our contact. All our work gave me all the strengths that I needed to work on myself, and all the tools during and after our sessions were extremely useful to build my confidence and to set up my goals for this next step in my career." Bianca Pasarello Google Review · 5 Stars ★★★★★ > "I hired Rebecca to help me with my preparation for job interviews and she ended up helping me with lots more than just that, managing to dial in on confidence as a whole, and finding ways to help I would never have thought of or tried. Ended up getting the job of my dreams because of the help. Would highly recommend her services." Luke Benton Google Review · 5 Stars ★★★★★ > "Having worked with Rebecca for a couple of months now, I cannot recommend her highly enough. Rebecca spends the time to fully understand me, the issues at hand, and has worked with me to devise solutions and provided me with the tools to deal with any such repeats. Thank you Rebecca." James Davies · 26/3/2025 Bark Review · 5 Stars ★★★★★ > "Working with Rebecca has been life changing for my communication and confidence. My partner has commented on many occasions that I come across more confidently than I had before. My only regret is that I did not work with Rebecca earlier in my career. Rebecca provided me with the skills and tools I needed to make an impact at work and act in a leadership capacity. The stretch goals Rebecca helped me set at the end of every session reinforced what I had learned and were vital to developing my skills." Stuart Gayle Google Review · 5 Stars ★★★★★ > "I was feeling overwhelmed, anxious, stuck, and caught in a cycle of procrastination and perfectionism when I found Rebecca on Bark. She has gently yet effectively challenged my thinking, always in a positive and constructive way. I have never felt judged or silly, no matter what I have shared. Beyond being a coach, Rebecca has been an unwavering accountability partner and the cornerstone of the progress I have made so far." Marie Cooper Google Review · 5 Stars ★★★★★ > "Rebecca has been an absolute game changer for me. Over the past two years, she has guided me through some of the toughest transitions in my life, from navigating the complexities of a startup to managing tricky dynamics with colleagues, and even helping me heal through breakups. Her support has been both deeply personal and incredibly effective. She has been more than a coach. She has been a lifeline." Rita · 28/8/2024 Bark Review · 5 Stars [Read all reviews on Bark](https://www.bark.com/en/gb/b/bex--delphi-coaching-ltd/jo0yR/) Questions ## Things people ask before booking #### Who is this programme for? Anyone who feels lonely or disconnected in their relationships, romantic or otherwise. People who want tools to build better friendships and connections. Those who want to feel more confident communicating, or who find difficult conversations overwhelming. It is not sector-specific or seniority-specific. #### What is communication coaching? Communication is one of the most important workplace skills there is, and it works the same way at home. Communication coaching is structured, skill-based support for how you express yourself, listen, and handle disagreement, at work, at home, or in your own head. Unlike a single workshop or tip sheet, it works over multiple sessions to identify your specific patterns, why they developed, and what to practise instead, so the change actually sticks. #### How does conflict coaching work? Conflict coaching looks at how you currently respond under pressure, whether that's shutting down, escalating, or over-apologising, and builds the specific conflict resolution skills to handle disagreement without losing the relationship or losing yourself. Sessions combine practical technique with the underlying psychology of why the pattern exists in the first place. #### Is 12 sessions a lot? For the depth of work involved, 12 sessions is appropriate. Communication patterns and relationship habits were built over years. Twelve sessions gives enough time to understand them properly, work on them, and embed something genuinely different. Rebecca will always be honest about where you are in the process. #### Is this coaching or therapy? It is coaching that draws on therapeutic tools where needed. Rebecca is a trained IFS and EMDR therapist as well as a coach, which means she can go deeper than most coaches when the work calls for it. The programme is structured as coaching with therapeutic depth, not the other way around. #### What are the sessions like? Sessions are 60 to 90 minutes via Zoom. Each one is structured around an objective, outcomes, actions, and a theory. After every session, Rebecca sends written notes. You also receive a Communication Audit, a Confidence Audit, session recordings, a bespoke reading list, and accountability check-ins between sessions. #### Do sessions work online? Yes, completely. All sessions are via Zoom. Rebecca works with clients across the UK and internationally. The format is well suited to this kind of work because you practise in a familiar, low-pressure environment before taking it into real life. #### What is the investment? The full 12-session programme is available at a fixed fee with instalments possible. Rebecca discusses pricing on the free introductory call, not before, so she can understand your situation and make sure the programme is the right fit before either of you commits to anything. #### Are you LGBTQ+ friendly? Yes. We believe support should be for anyone and everyone. You are welcome here. Connection starts with one honest conversation ## Start with a conversation. *Free. No commitment.* Tell Rebecca what you are facing, what you would like to change, and how long it has been this way. She will tell you honestly whether this programme is the right fit and what is achievable together. Or reach us: [bex@wearedelphi.co](mailto:bex@wearedelphi.co) · [WhatsApp +44 7824 980758](https://wa.me/447915107379) [Book Your Free Intro Call](https://meet.boomerangapp.com/bex.wearedelphi.co) [WhatsApp Us](https://wa.me/447915107379) We Are Delphi A collective of specialist coaches and therapists helping people find clarity, confidence and meaningful change. London and online. Trusted by 400+ clients. ##### Contact Us [bex@wearedelphi.co](mailto:bex@wearedelphi.co) [WhatsApp: +44 7915 107379](https://wa.me/447915107379) [@wearedelphi\_uk](https://www.instagram.com/wearedelphi_uk/) [LinkedIn](https://www.linkedin.com/company/wearedelphiuk/) ##### Services - [See All Services](https://wearedelphi.co/services) - [Therapy](https://wearedelphi.co/therapy) - [IFS Therapy](https://wearedelphi.co/therapy/internal-family-systems-therapy-london) - [EMDR Online](https://wearedelphi.co/therapy/emdr-online) - [Anxiety Specialist](https://wearedelphi.co/therapy/anxiety-specialist) - [Online Counselling](https://wearedelphi.co/therapy/online-counselling) - [Keynote Speaking](https://wearedelphi.co/keynote-speaker-and-workshops) - [Host & MC](https://wearedelphi.co/host-and-mc) - [Career Coaching](https://wearedelphi.co/coaching/career-contentment) - [Interview Coaching](https://wearedelphi.co/coaching/interviews) - [Confidence for Women](https://wearedelphi.co/coaching/confidence-for-women) - [Confidence Coach](https://wearedelphi.co/coaching/confidence-coach) - [Life Coach for Women](https://wearedelphi.co/coaching/life-coach-for-women) - [Communication](https://wearedelphi.co/coaching/conflict-and-communication) - [Negotiation Skills](https://wearedelphi.co/coaching/negotiation-skills) - [People Pleasing](https://wearedelphi.co/coaching/people-pleasing) - [Public Speaking](https://wearedelphi.co/coaching/an-actors-guide-to-public-speaking) - [Imposter Syndrome](https://wearedelphi.co/coaching/imposter-syndrome-101-confidence) - [Storytelling](https://wearedelphi.co/coaching-the-art-of-storytelling) - [Theatre Production](https://wearedelphi.co/consultant/producing-theatre) - [Work Counselling](https://wearedelphi.co/coaching/career-counselling) - [Wedding Speeches](https://wearedelphi.co/wedding-speech-coaching) - [Life Coaching](https://wearedelphi.co/owen-life-coach) - [Executive Coaching](https://wearedelphi.co/executive-coaching) - [Leadership Storytelling](https://wearedelphi.co/leadership-storytelling) - [Momentum Career Course](https://wearedelphi.co/coaching/momentum-career-course) ##### Company - [Meet the Coaches](https://wearedelphi.co/about-us) - [Meet the Therapists](https://wearedelphi.co/meet-the-therapists) - [Blog & Resources](https://wearedelphi.co/blog) - [Book a Call](https://meet.boomerangapp.com/bex.wearedelphi.co) - [Contact](mailto:bex@wearedelphi.co) ##### Meet the Team - [Rebecca](https://wearedelphi.co/about-us#rebecca) - [Iryna](https://wearedelphi.co/about-us#iryna) - [Ell](https://wearedelphi.co/about-us#ell) - [Owen](https://wearedelphi.co/about-us#owen) © 2026 We Are Delphi / Delphi Counselling & Coaching · Delphi Coaching Ltd (No. 14644182) · Registered in England. All rights reserved. [Privacy Policy](https://wearedelphi.co/privacy-policy) [Terms & Conditions](https://wearedelphi.co/terms-and-conditions) ```json { "@context" : "https://schema.org", "@type" : "Product", "aggregateRating" : { "@type" : "AggregateRating", "bestRating" : "5", "ratingCount" : "108", "ratingValue" : "5", "reviewCount" : "108" }, "description" : "Conflict and communication coaching in London and online. Practical support for difficult conversations, workplace conflict, and assertiveness, with Rebecca, an ex-diplomat and trained therapist.", "disambiguatingDescription" : "We Are Delphi is a UK-based coaching and therapy collective led by Rebecca and Owen, operating from London. 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